Interviewing Zoë Chapman: Author of The Access to HE Student Handbook

Our Communication and Events Officer, Georgia Green, recently caught up with Zoë Chapman, author of the upcoming Access to HE Student Handbook, set to release in October. Zoë’s dedication to Access to Higher Education (HE) is clear through following her fascinating career journey.

Zoë’s journey began as an Access to HE Diploma student in Medical Science, which led to a Biochemistry degree at the University of Liverpool. After a tutor suggested she’d make a great teacher, she returned to her college to teach Access to HE Diploma students. Her passion for the field only grew, eventually leading her to run her own Access to HE provision and now write the first-ever handbook for Access to HE students. “If you cut me open, I’d bleed Access!” she joked.

The Access to HE Student Handbook is part journal, part textbook, offering comprehensive support to Access learners. It covers everything from assessment strategies and academic skills to preparing for university, with a focus on addressing the unique needs of adult learners—something Zoë felt was missing in other resources.

The idea for the book came from Zoë’s experience as a lecturer, often answering the same student questions—about distinctions, ungraded units, or how to structure academic work. She realised there was no single resource to guide students through the entire process, so she decided to write it herself. With support from Sage Publications and valuable input from multiple AVAs, including CAVA, the book took shape.

While the book isn’t an official QAA publication, Zoë received strong support from them. Rob Stroud from the QAA even wrote the foreword, and Zoë was thrilled to be granted permission to use the Access to HE logo on the cover, lending the book extra credibility.

Writing wasn’t without its challenges. Midway through the project, the grading system for Access to HE changed, requiring Zoë to rewrite large sections. Though it was a challenge, she found it rewarding as it deepened her understanding of the new standards.

The hardest part? “Just getting started!” she admits. With 80,000 words ahead of her, it felt like a mountain to climb. But once she found her rhythm, writing became a natural extension of her teaching. She also had to overcome some imposter syndrome about her more informal tone, but feedback from her publisher reassured her that her accessible style was exactly what the book needed.

What’s next for Zoë? She’ll continue to take on more Access-related consultancy in the future and she’s excited to see what opportunities come her way.

The Access to Higher Education Student Handbook is available for pre-order now on the Sage website. For those working in Access to HE, you can request a free inspection copy. Use code CHAPMAN30 for 30% off your order. The book will also be available through major retailers like Amazon and Waterstones, with a tentative release date of late October. Pre-orders are live, so be sure to check it out.

Intergrating AI

AI continues to develop at a rapid speed, presenting both exciting opportunities and unique challenges within education. As part of our commitment to staying at the forefront of these developments, we wanted to share how we’ve been integrating AI into our work, ensuring its safe and effective use to support our team and members.

Over the past year, we have continued to find ways to implement AI tools into our work, without removing the personal approach we pride ourselves on. Last year we shared guidance on generative AI, and believe this is still a relevant and useful document. We continue to review and update it where relevant to reflect on recent changes.

Integrating AI into our Workflow

As a team we have started to integrate AI into our workflows, particularly around event preparation. We use ChatGPT to support the creation of scripts based on our team’s notes and discussions and eventually transform these into visually engaging slides and social media posts with tools like Canva Magic. By automating some of the more routine tasks, we can focus more on content quality and delivery. 

While we continue to embrace AI, we are meticulous about safety. We never input personal information into AI tools, instead, a human staff member handles sensitive details manually, ensuring data is protected. Every AI-generated output continues to be reviewed by a team member to ensure it meets our values and standards. This ensures that AI supports, rather than replaces, the human touch in everything we produce.

CAVA’s 2024 annual conference

Looking ahead, we’re excited for AI to once again feature at CAVA’s annual conference. This year we are focusing on the future of teaching and assessment, with a clear understanding that AI will have an impact. We also have a specific workshop on using AI within education, where attendees will have the opportunity to explore AI and how they can use it.

If you’d like to attend the conference, please register here: https://forms.gle/UdJLbAxizjFCJ4we7 

You said, we did

At the end of each academic year, we survey our course leaders and external moderators to understand what we did well and what we could improve for the future. We received feedback from 33 course leaders and 45 external moderators on our performance in 2022-23. 

 

Feedback was positive overall, reflected in the following key statistics:

  • Course leaders gave an average score of 5.7 out of 6 (maximum), in agreement with the statement “CAVA staff members are always helpful and supportive.”
  • External moderators gave an average score of 5 out of 6 (maximum), in agreement with the statement “Moderators receive a planned programme of induction, training, including written guidance and support of CAVA staff which allows them to carry out their role effectively.”

 

CAVA provider sites

We requested feedback on the CAVA provider sites introduced and have reviewed the structure and information provided. 

 

The majority of respondents commented that they had used the provider site and most found it easy to navigate. Suggestions for improvement included: 

  • a clear link to all CAVA paperwork templates
  • examples of training materials and shared resources
  • examples of successful combinations of courses
  • accessible assignment briefs.

 

In response to requests for exemplar assignment briefs we have been pleased to release the assignment library and the teaching and learning resource library. Both of the libraries can be found on the Diploma sites.

 

The assignment library contains a collection of current, and relevant past, assignment briefs, all voluntarily shared by the CAVA community and compliant with the revised QAA Access to HE Diploma Specification and Grading Scheme. We encourage tutors to contribute to the library to support and enrich our collective assessment practices.

 

The teaching and learning resources library is a collaborative platform, designed to support the enhancement of Access to HE course delivery across all modes of delivery. Within this library, you’ll find a variety of resources—from lecture notes and case studies to interactive activities—shared by the CAVA community. We invite tutors to assess and adapt these resources to fit your curriculum. These resources can also be shared with us by emailing them to CAVA.

 

In response to our members feedback in 2023-24 we have:

  • updated the internal moderation sampling form to allow the names of three students to be included on the form
  • increased networking opportunities within our training sessions
  • offered our briefing sessions on different days of the week including morning and afternoon sessions
  • extended the range of information available on the Provider sites
  • set up monthly drop in sessions with CAVA officers on the last Wednesday of each month
  • ensured that our standardisation sessions were subject based
  • updated the external moderator’s aide-mémoire to meet the requirements of the revised grading scheme
  • used calendar invitations for participants to CAVA briefing sessions. 

Student case study

Abdullah

At just 20 years old, Abdullah decided to return to education after not achieving as high grades in his A-levels as he had wished. He decided to take the Access to HE Diploma (Science) at Peterborough College, with determination to progress onto a top university.

Abdullah shared that his favourite parts of the experience were the friendships he formed, as well as the lessons which were carried out in supportive and enriching ways, strongly led by incredible tutors. He mentioned how different teachers had different styles of teaching, each helping him increase his knowledge.

The Access to HE Diploma equipped Abdullah with the skills needed for university life, with a variety of assignments, including presentations which significantly boosted his confidence.

He would highly recommend the course to anyone with ambitions for higher education, emphasising its intense but rewarding nature. He added, a testament to the course’s transformative impact on students striving for academic success.

Now accepted to King’s College to study Chemistry, Abdullah is looking forward to the exciting journey ahead. He’s most looking forward to the friendships he will make at university and the chance to continue achieving fantastic grades.

The entire CAVA team wishes Abdullah all the best for his future studies.

The Revised QAA Grading Scheme: What You Need to Know for the 2024-25 Academic Year

As the new academic year begins, here is a reminder  of the recent changes to the QAA grading scheme that are now in effect. These changes have been implemented to enhance the structure of qualifications and the assessment process, impacting how students’ work is graded and how their study programmes are organised.

Changes to the Grading Scheme

    1. Simplification of Grading Descriptors

 

      • From Seven to Three: The seven grade descriptors previously used have been replaced with three grading standards: Knowledge and Understanding, Subject Specific Skills and Transferable Skills.
      • These three new grading standards must be applied to all units and assessments, simplifying the grading process and making it clearer for both students and educators to understand the criteria for each grade.

 

    1. Unit-Level Grading

 

      • Grading on Completion: The new grading standards are applied at unit level only after all unit learning outcomes for a unit have been completed. This ensures that grades reflect a student’s performance across the entirety of the unit, emphasising comprehensive learning and mastery of the material.

 

    1. Referral opportunities

 

      • Grading of referrals: If a student does not meet all of the learning outcomes on their first submission, they can be offered a resubmission. If they still don’t meet all of the learning outcomes they may be eligible for a referral opportunity. Previously, referrals  have been capped at a pass, but they can now be graded in the same way as first and second submissions. Students can have referrals for up to 15 credits, including graded and non-graded assignments.

        This is only applicable to students who meet the deadline, or have formally recognised  extenuating circumstances. If work is handed in late without a previous agreement, they will be capped at a pass.

 

Additional Resources

 

1. Roadmap to implementing the changes, which you can find here.

2. During the 2023-24 academic year, we discussed the changes in multiple events. Please see the recordings below.

3. The Access to HE Grading Scheme Section B: The Grading Standards

 

Preparing for an Access to HE course

Are you ready to start your Access to HE Diploma this September? Starting something new can be both thrilling and nerve-wracking. To help ease the transition, here’s a simple guide to get you started.

  • Organise Like a Pro

Being organised helps you manage your work and stay on track. Set up a study area that is free from distractions, and make sure you have all the materials you need. If you’re unsure, contact your college for advice. Use digital tools like calendar apps to keep track of deadlines. A whiteboard can also help you plan your week and keep important dates visible.

  • Take Charge of Your Learning

Get involved in your learning by asking questions and seeking help. Your tutors and lecturers are there to support your success. Form study groups with classmates to tackle challenging problems together. Dedicate regular time each week to review what you’ve learned and celebrate your progress.

  • Build a Support Network

Having a support system can make your educational journey smoother. Connect with your classmates to share ideas and experiences. Learn about the support services your college offers so you know where to turn for help. Regularly talk with friends or family who can provide encouragement and motivation.

  • Master Time Management

Good time management is important in this one-year course. Prioritise tasks to avoid last-minute stress. Create outlines for essays to organise your thoughts. Start assignments early to allow time for feedback and revisions. Aim to finish tasks before deadlines to keep your workload manageable.

  • Stay Focused on Your Goals

Think about why you chose the Access to HE Diploma. Keep your goals in mind to stay motivated throughout the year. Before each module, research the topics to better understand the content. This preparation makes it easier to engage with new material and see its importance.

This journey is a chance for transformation and growth. The CAVA team supports you every step of the way. Embrace challenges, stay focused, and make the most of your #OneLifeChangingYear.

Congratulations to the class of 2023-24!

The entire team at CAVA extends our warmest congratulations to everyone who has successfully completed their Access to Higher Education Diploma.

Certificates and transcripts

Access to HE Diploma results, certificates, and transcripts will be released on 23 July.

Your certificates and transcripts will be dispatched to your colleges to arrive on 23 July, from where they will be forwarded to you. Your college will handle the distribution of these documents according to their individual processes. Should you require more information specific to your college, we encourage you to reach out to them directly.

Electronic certificates

This year, we are piloting electronic certificates and transcripts in partnership with two colleges: Bishop Burton College and City College Plymouth. If you studied at either of these two colleges, you will receive both physical and electronic certificates and transcripts.

On 23 July, you will receive an email with a link to access your electronic documents online through our e-certification portal. The email will be sent to your personal email address that you shared with CAVA during the academic year.

Please note that the emails will be sent out in batches over a couple of hours. If a fellow student receives one before you please do not be concerned. If the email has not been received by the end of the day please contact the exams team at your college to confirm which email address was supplied. If the email address is incorrect please ask the exams team to contact CAVA. You can find out more about electronic certification at CAVA here.

UCAS results

On 23 July CAVA will communicate your final grades to UCAS to facilitate your transition into higher education. UCAS will require a few business days to process this information before making it available on your account for university access.

Your feedback is invaluable to us!

We invite you to participate in our student survey. Your insights are crucial in enhancing our collaborative efforts with providers to enrich the student journey. If you include your contact information, you will be entered into our prize draw, with a chance to win £50. Click here for the survey.

Grade Appeals Process

Should you have concerns regarding your grades upon receipt, and believe there might be just cause for an appeal, please consult your course leader. They will assist you in determining the validity of your appeal, collate necessary documentation, and facilitate the submission of an appeal form to CAVA on your behalf.

An appeals panel at CAVA will review your case, with your college informing you of the decision. It’s important to note that appeals can only be based on the following criteria:
– Proof of an administrative oversight during the assessment process
– Extenuating circumstances that were not disclosed before the awards board for valid reasons

CAVA will convene four grade appeals boards on the following dates:

– Friday 19 July
– Thursday 8 August
– Wednesday 21 August
– Monday 2 September

Make sure you communicate with your college ahead of these dates if you’re considering an appeal.

UCAS Tariff Points

For students interested in understanding how their Access to HE Diploma grades translate into UCAS points, a tariff calculator is available on the UCAS website.

The table below illustrates various grade combinations within the Access to HE Diploma and their corresponding UCAS points:

A full table detailing all possible qualifications and their UCAS points can be found on the UCAS website.

Keep Connected

Join the CAVA alumni groups on LinkedIn and Facebook to stay in touch with peers and network with fellow Access to HE Diploma graduates. These platforms are excellent for sharing your higher education journey and career goals.

We’re eager to feature your success stories and experiences in case studies to inspire future students. If you’re interested in sharing your journey, please contact g.green@cava.ac.uk.

FAQs

What should I do if I haven’t got my results?

You will receive your results directly from your college. If by 1 August you haven’t received them, contact your college directly for further information.

What should I do if I didn’t get the grades I wanted?

If you didn’t achieve the grades you were hoping for, contact your chosen university directly. From 5 July- 24 October universities and colleges use the clearing system. If courses have available places, they will offer them to students who didn’t meet the requirements.

Find out more on the UCAS clearing page.

How can I explain what an Access to HE Diploma is to a university?

The Access to HE Diploma is a full level 3 qualification, equivalent to A Levels, which prepares students for studying at university. It is designed for people who would like to study in higher education but who left school without sufficient qualifications.

If your university would like more information, please direct them to our website.

Members area

Recently, we detected a small cyber incident targeting our members area on the CAVA website. Our team responded immediately and has taken all necessary steps to secure our systems. As a precautionary measure, we have decided to close down the members area to reduce any further risk. All documentation within the members area has been moved to either your private college sites, the Diploma sites or elsewhere on the public-facing website.
While most documents were already available in multiple locations, you can now find everything you need using the detailed list below.

  • The colour books: within the ‘CAVA Documentation’ tab on your private college site
  • Promotional Resource Library (testimonies): within the ‘Publicity’ dropdown on each subject specific Diploma sites
  • Access to the Diploma sites: Links to each Diploma site has been added within the ‘CAVA Documentation’ tab on your private college site
  • Database user guide: within the ‘CAVA Documentation’ tab on your private college site
  • CAVA key statistics: within each Diploma-specific promotional pack, which can be found on each Diploma site.
  • Forms and templates: within the ‘CAVA Documentation’ tab on your private college site
  • Validation forms: within the ‘CAVA Documentation’ tab on your private college site
  • Publicity protocol: within the ‘CAVA Documentation’ tab on your private college site
  • QAA guidance: within the ‘CAVA Documentation’ tab on your private college site
  • ESFA guidance: within the ‘CAVA Documentation’ tab on your private college site
  • Standardisation guidance: within the ‘CAVA Documentation’ tab on your private college site
  • UCAS information: Certification page on the CAVA website
  • Recordings of previous events: CAVA’s Youtube channel
  • Exemplar science exams: within the Science Diploma site’s assignment library
  • Newsletter registration: within the ‘CAVA Support’ tab on your private college site

Please let us know if you have any questions about these changes or need support in locating resources by emailing admin@cava.ac.uk.

Promotion and Recruitment Working Group: 2023-24 findings

Over the 2023-24 academic year, CAVA’s Promotion and Recruitment Working Group (PRWG) has met four times to discuss how different providers are promoting and recruiting for the Access to HE Diploma. Over the year, 13 providers have attended the meetings.

Engagement and Collaborations

PRWG have discussed the different ways to enhance promotional strategies for the Access to HE Diploma. This has included sharing case studies, digital assets and alumni stories to enrich marketing materials. Each session encouraged sharing of best practices and networking opportunities with members from higher education institutions and local colleges, especially in the fields of sustainability, AI, and adult learning.

Marketing Innovations and Events

This year CAVA has highlighted a range of promotional material including Diploma sites, Diploma packs and the Retention and Recruitment handbook. Within these materials, there is crucial information on sustainability and using artificial intelligence (AI). We have actively promoted all of our Diplomas through various channels, including social media, where our spotlight posts highlighted individual Diplomas across the year.

Providers have prioritised events in their outreach efforts. From open evenings to webinars and special events like mock trials, our colleges utilised every opportunity to engage with potential students and the broader community. These events not only raised awareness but also provided a platform for direct engagement with the Access to HE Diploma.

Challenges and Solutions

Recruitment remains a challenge within the evolving educational landscape and broader economic pressures. PRWG members discussed the impacts of the cost of living crisis and mental health issues on student retention. Because of this, CAVA has created the Recruitment and Retention handbook, which contains a range of case studies, to support providers facing these issues. This will be updated with more recent case studies from the 2023-24 academic year.

Looking Ahead

As we move forward, our focus will remain on supporting providers to increase their marketing opportunities, enhancing the visibility and appeal of the Access to HE Diploma. We will also continue to focus on topics such as AI and sustainability within marketing and share good practice across our different platforms.

If you are interested in joining CAVA’s PRWG, please email Georgia Green, our communication and events officer, at g.green@cava.ac.uk.

The Impact of Demographics on AI Usage in Education: Insights from Recent Research

In recent years, artificial intelligence (AI) has rapidly grown in various sectors, including education. Understanding how different demographic factors influence the adoption of AI among teachers is crucial for developing strategies to maximise its benefits. Georgia Green, CAVA’s Communication and Events officer, recently focused on this very topic, examining how age, gender, teaching experience, and academic stream impact teachers’ use of AI in the classroom. The findings provide valuable insights that can help educational institutions tailor their approaches to integrate AI more effectively.

Research approach

This research was undertaken as part of Georgia’s dissertation for her Masters in Psychology. She produced a survey to gain information about educator’s demographics and how it correlated to their use of AI. She shared it with various schools and colleges around the country, as well as sharing on social media. Overall, data was collected from 98 participants from a range of ages, gender and academic stream. 

Key Findings

Gender Differences in AI Adoption

One of the most striking findings was the disparity between teachers identifying as male and female in using AI. The data revealed that men are significantly more likely to incorporate AI tools into their teaching practices than women. This gender gap suggests a potential area for intervention, perhaps through targeted training and support programs aimed at encouraging female teachers to engage with AI technology.

 

Age as a Determinant Factor

Age emerged as a critical factor in AI adoption, with younger teachers being more inclined to use AI than their older counterparts. The analysis indicated that age 34 appears to be a pivotal point, after which AI usage begins to drop. This lines up with the digital native generation, aligning with the broader pattern of technology adoption, where younger individuals are often more tech-savvy and quicker to embrace new technologies.

 

Experience Level and AI Usage

Experience in teaching also plays a significant role in the use of AI, with less experienced teachers more likely to utilise these tools. However, it’s important to note that age and experience are closely correlated. This near-perfect correlation makes it challenging to determine if the willingness to use AI is driven more by age or by teaching experience. Nonetheless, the data clearly shows that those newer to the profession are more open to integrating AI into their classrooms.

 

Academic Stream and Student Age Group

Interestingly, the academic stream did not show a clear impact on AI usage. However, there were patterns indicating that teachers instructing older students were more likely to use AI, with primary school teachers significantly less engaged with AI tools than their colleagues teaching FE or HE. This could be due to the perceived appropriateness or utility of AI in different educational contexts, where AI tools might be seen as more beneficial or easier to implement in FE and HE compared to primary education.

 

Implementations for CAVA

These findings can support CAVA and our members, by highlighting the importance of understanding and assisting staff who are not currently utilising AI. Many educators are unaware of the available AI tools or what they can do. Last year we released a blog post highlighting 5 useful AI tools for educators. These tools are still some of our favourite ones, and a useful starting point for anyone exploring AI.

Support moving forward may require practical demonstrations and time to experiment with these technologies. The research emphasises that colleges should focus their efforts on supporting their older and female staff members. By providing targeted training, showcasing AI applications, and allocating time for exploration and experimentation, institutions can foster a more inclusive and effective adoption of AI across all teaching demographics. 

 

Insights from Georgia Green.